Our 30-Day Limited Tree Guarantee

Every tree is inspected and sold under Florida nursery registration #484046087. Look your tree over with us at pickup; if anything is wrong, we'll swap it on the spot.

If it dies within 30 days of pickup, text or email us a photo of the whole tree and a trunk scratch test. We'll give you one replacement of the same variety and size at half price. If that variety is sold out, you get a credit for the same amount.

Your part: give the tree the right start. That means proper watering, the right spot (sun exposure, shelter from weather), and protection from animals and pests. If any of these weren't right and contributed to the tree's death, the guarantee is void.

Not covered: freeze or frost damage, over- or under-watering, trees taken or planted outside USDA zones 9–11, and claims without a photo and scratch test. One replacement per tree; replacements aren't re-covered. No cash refunds after pickup. Every claim is reviewed and approved at Anclote River's discretion.

How to claim: [email protected], with your order number, photos and pickup date.

Any implied warranty, including merchantability, lasts only 30 days from pickup. We aren't responsible for incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of incidental or consequential damages, so these limits may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.